What’s it like to get advice?
“I don’t want other people to know our business” was how Sophia responded when it was suggested that they speak to Signs of Hope for debt advice. Even though Noah felt they had reached rock bottom with the state of their finances, Sophia still felt a bit uneasy taking this first essential step to financial recovery.
However as Noah says, “we were living in a fool’s paradise”, kidding themselves that something would come along to change this situation without having to face up to things themselves. They had reached rock bottom. An over-payment of housing benefit needed to be paid back. Court bailiffs were knocking on their door demanding payment for overdue bills. Repayment for easy credit borrowing was crippling their finances so they were skipping council tax and TV licence payments. There were no other options left. They needed help, but didn’t know where to turn.
For Noah and Sophia, the solution was to file for bankruptcy. By the time they asked for help all the softer options were no longer available. But what was it like, getting debt advice?
“Tracy was brilliant. She related to us and to our situation. She didn’t judge us. She told it straight so we knew what our choices were and what this would mean to us. This gave us the kick up the backside, to face up to the reality of our situation. Tracy gave us confidence that we were in safe hands and that it wasn’t all doom and gloom.”
And now …
After regaining control of their finances following bankruptcy, Noah and Sophia are paying their bills on time, keeping on top of their rent, council tax and water bills and paying their TV licence regularly without resorting to easy borrowing. They are saving for a holiday, which for them will be the final proof that they have turned the corner.
“Now,” Sophia says, “I feel less burdened, in all parts of our life.” And Noah recommends, “Don’t delay, ask for help as soon as you feel things are running out of control.”