About Us 2018-04-04T15:47:32+00:00

About Signs of Hope

Signs of Hope Community Interest Company is a company limited by guarantee, registered in England & Wales.  Company number 8953195.  Our registered office is Lindisfarne House, 4 Barbourne Terrace, Worcester, WR1 3JS.  Signs of Hope is authorised and regulated by the Financial Conduct Authority.

We offer specialist financial support alongside carefully chosen partner organisations.

  • Our partners share our care for people and families and our commitment to attentive support
  • When money difficulties are present, there are often other worries too.  The care and expertise of our partners help people and families break through to a better life, a life with hope.

So who are Signs of Hope?

Our Passion

Money difficulties can easily lead to feelings of loneliness and isolation.  These might mean practical obstacles where a more social life is unaffordable, or it may be hidden behind emotional walls that no one else can see past.  We love helping people break through these barriers and step into a life of hope and freedom.

Our Purpose

Signs of Hope is a social enterprise dedicated to seeing people live fuller lives by helping them regain control of their finances.

Our Promise

Of course we bring our professional best to achieving a positive outcome for every client.  It is important to us that each client values the experience of working with us as they regain control of their finances.  We keep in mind that “people want to know how much you care before they care how much you know”.

Meet The Team

Tracy Murphy MIMA (Cert)
Principal Money Adviser and Director

Tracy is our experienced Principal Money Adviser, with qualifications and accolades that recognise the quality of her work. She holds the Certificate in Money Advice Practice, the professional qualification for money advisers, and is a Debt Relief Order Intermediary.

In 2012, Tracy won the prestigious IMA Money Adviser of the Year award. This award recognises that client-attentive the way Tracy does debt advice works well for her clients (click here for more about IMA). Before specialising in debt and budgeting advice Tracy worked for Lloyds Bank. This banking experience shows through in her professionalism and in the high degree of attention she gives to customer care.

The Board of Directors appreciates Tracy’s expertise.  She is a safe pair of hands in money advice and regulatory matters.

Tracy cares greatly for those that refer people to her, and for the clients that she supports. This shows through in the strength of relationships they enjoy with her. Tracy is fond of the quote, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Neal Murphy
Chief Executive

Neal is our Chief Executive, bringing organisation and visionary leadership to the team.  He has a depth of experience in financial services as well as being a training professional.

There are some vital qualities that make Signs of Hope distinctive: how we consult; how we communicate, how we bring energy to situations; and then sharing great stories. Neal takes the lead on our behalf; particularly in the warm relationships we have with partners and connections in the community, in order that Tracy is free to concentrate her efforts on client work.

Signs of Hope needs it’s own “hope” too.  We hope to be able to reach more people and so part of Neal’s role is to help keep that vision sharp, and then to find ways to make it our new reality.

Neal has first hand experience of money worries, and is keen to remind that the difficulties we all go through should not define us; we can all be survivors in life.

Richard Croxton

Richard has a long and successful career in finance and customer service. The directors appreciate Richard as someone who helps us make wise choices.

He takes an active role in governance matters, helping to uphold our professional standards and meeting the expectations of our regulator.  Richard cares deeply for people and their families affected by financial difficulties.

Graham Coyle

Graham’s career has been in education, as a teacher and leader.  Currently he directs a national group of schools that aim to bring their distinctive Christian emphasis into every aspect of their educational work.

He also travels quite extensively in his role as Chairman of a European organisation that arranges international conferences and produces resources to assist and support a wide range of educators.  In addition he serves as part of the leadership of a local church.

Graham understands how we bring hope into people’s lives and circumstances and is very effective in keeping us focused on these aspects of our work.  His encouragement and advice bring a valuable and refreshing perspective in the financial world.